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Enrollment
Technology
Online Benefits
Enrollment and Administration
Platform is powered by Microsoft SQL Server 2000
Enterprise database and Dot Net Frame Work 2.0.
MyPaperLess Office uses the latest Dot Net to power the
truly online enrollment involving voluntary
benefits such as Accident, Cancer, Disability and Critical
Illness insurance, with point and click ease of use. The
application screens are organized by intuitive menus to make it simple and
clear for the average
user.
PaperLess Office Online
Enrollment Technology offers employees state of the art self-service functionality
with the flexibility of several enrollment options. The 128-bits secure
connectivity (provided by Thawte, SSL Web Server Certificates which
offers secure communications by encrypting all data to and from
the site) of our advanced technology allows employees to select
their benefit plan participation options by logging into the system via
the Internet and entering their personal username and password code. Highlights
of the online technologies include:
-
Real Time
benefits eligibility
-
Real Time
enrollment
-
Consolidated billing
on demand
-
Just
in Time insurance application processing
-
24 x
7 SPD (summary plan description) electronic delivery
-
Online
COBRA administration
-
24 x
7 x 365 HRA / FSA / Dependent Care expense substantiation and processing
-
Real Time
MasterCard debit card point of service expense payment
-
Real Time
employee benefit account self-service
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Employees
Loan Tracking
Using PaperLess Office ESS - Employees may self-enroll in
their company sponsored insurance/benefit
plans and find information to answer questions about each type of
insurance benefit including provider rates, types of plans and
physician networks.
Employees can enter new
information as changes occur as well as submit COBRA event notices.
- Change of
address or phone number
- Change of
family status
- Edit
spouse or dependent information
- Change
password
- Change
beneficiary
- Process COBRA events
Onsite
Enrollment - Enrollment Specialists conduct individual on-site enrollments for
all core benefits and supplemental benefits on a one-on-one
basis with each
employee.
Interactive Web Enrollment - Enrollment Specialist facilitate employees with their personal online enrollment by walking them through the enrollment process over the phone.
Self-Service Enrollment - Employees utilize self-service enrollment functions by logging onto their
personal benefit page by username and password. Whichever
option is chosen, both employees and employers will be able to view a
summary of the selected information online.
To succeed in handling the myriad
of proprietary formats for carrier, payroll, HRIS and other
transmissions as well as custom plan rules, a comprehensive set
of data exchange engines are built into PaperLess Office. These engines
are designed to be configurable and extensible to handle any
benefits data exchange requirement into and out of PaperLess Office.
Unlike other systems, PaperLess Office is designed to provide each
external party with data in the format they specify and with the
rules they want enforced. We didn’t just build interfaces to a
few common carriers or payroll providers; we created a system
that can work with nearly any data format. Our technology easily
handles the “simple” details of data exchange such as record
formatting and file structure allowing our expert staff to focus
on the details of integration, necessary to make data exchange
successful.
Every module of PaperLess Office can be configured through our common
management interface that includes configuration, auditing, and
testing capabilities. Real Time
Administration Technology:
- Automatic
coordination of benefit deductions and changes with payroll
- Employee total compensation
benefit statement
- Bill
consolidation
- End-of-month
bill reconciliation
- 401(k)
coordination – discrimination testing and 5500 filings with any
TPA and/or Carrier
- Assistance
with carrier communications relating to insurance claims processing
concerns
- Section
125 Premium Only Plan (POP) and Section 125 Flexible Benefit Plan
enrollment and administration, plus greatly expanded flexible benefit options
and administration of HRA or HRA Plus Plans
- New hire
eligibility tracking for benefit enrollments (group benefits, 401k,
Section 125, voluntary benefits, etc.)
- Bill
generation based on plan eligibility and billing rules thereby
eliminating manual reconciliation of carrier invoices
- Professional assistance for benefits
enrollment
- Access
to licensed benefit enrollment specialists during open enrollment
- Employee
access to personal benefit information via the Internet 24/7
- Online cafeteria-plan payment
technology
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